Why Are We Unique

We are one of the leading evaluators for the hospitality domain in the international panorama. Our mystery audit professionals with expertise in various areas of operations in the hospitality and service industry:
Renard Global Management Identify sensitive areas from the guests’ perspective and audit your activities at a micro-level. This directly impacts guest satisfaction levels.
Renard Global Management Conduct necessary integrity tests at various levels of diligence
Renard Global Management Perform operations audits that focus on:


• Total Quality Excellence Initiatives 
• Quality Service Excellence

These audits capitalize on strengths of the organization and arrest complacencies and service gaps. 

Our Accomplishments

“Satisfaction of Our Clients,” is an outcome of the action-oriented results of our Service Excellence Evaluations for various domains.

In the year 2010 RGM performed:
Renard Global Management Operations Audits for  134 select hotels and resorts
Renard Global Management Sales and Marketing Audit Platform services to the benefit of 42 organizations
Renard Global Management Training Initiatives are delivered to an average of 39 organizations
Renard Global Management Operations Audits are performed for about 34 organizations each in the Retail and Travel domain