Achieve a high guest satisfaction level | |
Continuously Gain guest delight opportunities and Wow factor | |
Maintain high guest retention and guest loyalty levels | |
Constantly improve revenue and profitability |
Processes Formation and Follow up | |
Quality of Guest Service Delivery | |
Guest Experience | |
Training Initiatives | |
Employee Satisfaction Levels | |
Cost Control Initiatives | |
Incremental Revenue |
Guest Services | |
Guest Experience | |
Training Initiatives (Need Based) | |
Employee Satisfaction | |
Cost Control Management | |
Generate/Enhance Revenue |