Our objectives



Our objectives in the Hotels Operations Audit, Sales and Marketing Audit, Service Excellence Evaluations, and Training Initiatives, are to ensure that our clients: 
 
Renard Global Management Achieve a high guest satisfaction level
Renard Global Management Continuously Gain guest delight opportunities and Wow factor
Renard Global Management Maintain high guest retention and guest loyalty levels
Renard Global Management Constantly improve revenue and profitability

Our operations audit initiatives will further bring clarity to the client’s business and provide strategies for:
 
Renard Global Management Processes Formation and Follow up
Renard Global Management Quality of Guest Service Delivery
Renard Global Management Guest Experience
Renard Global Management Training Initiatives
Renard Global Management Employee Satisfaction Levels
Renard Global Management Cost Control Initiatives
Renard Global Management Incremental Revenue
 

Process



Our strategies for process formation and follow up touch every unit of your business that are responsible for Guest Services, Product Maintenance, Sales and Marketing, and Human Resource Management. The primary focus of our operations audits will be progressive  improvement of:
 

Guest Services

 

Guest ExperienceTraining Initiatives (Need Based)

 

Employee Satisfaction

 

Cost Control Management

 

Generate/Enhance Revenue